Salesforce

Configuring Unsubscribe Links in Groove

« Go Back

Article Details

 
Article

Configuring Unsubscribe Links in Groove


Setting Up Unsubscribe Links for Individual Templates

 

If you want to insert an unsubscribe link into your individual template, you can by using the Merge Field below:

 

Screenshot 2023-12-21 at 8.50.51 AM.png

 

You can change the message following the period to whatever you want to display on your email!

 

 

Setting Up Unsubscribe Links Across a Groove Team

 

By default, Groove Admins and Team Leads can set up unsubscribe links for all emails sent from a specific Groove team. You'll first want to access the team via Manage My Teams (Admins can find Teams within "Manage My Org" here). Once you find the team on this page, you'll want to select "Team Settings" and enable "Include Unsubscribe Links in Emails."

 

 

Screenshot 2023-12-21 at 8.51.21 AM.png

 

 

Once enabled, all emails coming from the Flows of this team's Users will have an Unsubscribe link added to the bottom of the email!

 

 

Setting Up Unsubscribe Links Across the entire organization

 

Groove admins also have the option to enable unsubscribe links for all users across their organization! To do this, access your Manage My Org page here, then toggle the below option to enforce the Unsubscribe across all Flows:

 

 

Screenshot 2023-12-21 at 8.51.51 AM.png

TitleConfiguring Unsubscribe Links in Groove
URL NameConfiguring-Unsubscribe-Links-in-Groove

Powered by