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Customizing Groove for Your Different Teams

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Customizing Groove for Your Different Teams

We've recognized that different teams have different needs/processes, and as a result, we've built Groove in a way that allows it to adapt to those different needs/processes. 

 

In this guide we'll cover how you can customize Groove for all of the different teams within your organization.

 

Note: Groove uses Salesforce Profiles to allow you to customize for your different teams. If you don't have any Salesforce profiles set up I recommend you start here.

Profile Specific Settings

 

In order to create a collection of custom settings for a profile or for a user, follow these steps:

 

  1. Click on the Profile Setting Displayed dropdown

  2. Click Create new profile specific setting...

  3. Choose a profile to attach the setting to

  4. Click Create and Save

  5. Modify the settings for the profile

  6. Click Save Profile Setting when the profile is customized to your liking

 
 

Profile Specific Groove Views

Different data matters to different teams and with profile specific Groove views you can ensure that every team in your organization is seeing the information that is most important to them.

 

In a previous article, we covered how to customize Groove views and here we are going to expand on that and show you how to customize these to certain profiles.

 

Here's how you can get started with profile specific views:

 

1. Open SFDC and press the '+' button in the tab menu

2. Click Groove Views

 

 

3. Select 'All Groove Views'  and Press Go! 

 

 

4. Select a Groove view you would like to customize for a profile(s). (We'll do the Contact view in this example)

5. Select how you would like to control the visibility of the view and enter a comma separated list of Profile IDs  (you can get a profiles ID by going to Setup | Manage Users | Profiles, clicking the profile name, and then copying the end of the URL)

 

 

Note: Here are the different options you have when controlling the visibility of your different views

 

  1. to all profiles - select 'All profiles get to see this view'  in the picklist field Profile Specific Results

  2. to only a subset of all profiles - select 'Only display this view to the profiles below'  in the picklist field Profile Specific Results . Then enter the list of all profile IDs (comma separated) in the field Excluded/Included Profiles.

  3. to all profiles except a set of profiles - select 'Do not display this view to the profiles below.'  in the picklist field Profile Specific Results . Then enter the list of all excluded profile IDs (comma separated) in the field Excluded/Included Profiles.

 
 
TitleCustomizing Groove for Your Different Teams
URL NameCustomizing-Groove-for-your-different-teams

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