Groove Flow Safety Setting
Note: Groove Admin can enable this setting.
Often reps will be engaging multiple contacts from the same account in order to get in touch with someone. When one of those contacts are currently active in a Flow, you may want to prevent other reps from adding that contact to another flow to avoid multiple emails coming from different reps within your organization.
The setting prevents users from adding people to Flows that are currently active in Flows from Flows Import, Flows Auto Import, Omnibar, People Page, Account Page, Spaces Page, and within Salesforce via our Extension.
Here's how Groove Admin can enable it:
You can enable the setting for your entire organization and specify users to exclude from the safety setting:
Safety Setting in Flow Import
When you enable the safety setting, contacts/leads that are currently active in a Flow will be marked with a red icon. Users can't select these contacts/leads that are currently active in a Flow:
