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Install Groove OmniDialer

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Install Groove OmniDialer

 

Groove OmniDialer is a next-generation dialer that is lightning-fast, reliable and easy-to-use. The first sales engagement platform dialer that is a desktop application, Groove OmniDialer provides a consistent solution that fits seamlessly within any workflow.

 

In this article you will learn how to install the OmniDialer. (Note: A Dialer license is prerequisite. Please contact your administrator to obtain a license if needed.)

 

Install OmniDialer for Mac

Step 1: Make sure you are logged into Groove

Step 2: Go to the Dialer section in the settings page in Groove

Step 3: Click “Download for Mac”

 

 

Step 4: Move OmniDialer App to Applications Folder → Open the App from the Applications Folder → Click Sign In > Click Open Dialer in your Browser

 

Step 5: Make sure to "Allow Microphone Access"

 

Install OmniDialer for Windows

Step 1: Make sure you are logged into Groove

Step 2: Go to the Dialer section in the settings page in Groove

Step 3: Click “Download for Windows”

 

 

Step 4: Resolve the following by clicking “^”up arrow and select “Keep

 

 

Step 5: Click “More Info” and then click “Run Anyway”

 

 

Step 6: Resolve the following by clicking the checkbox for “Private networks”, then “Allow access

 

 

 

Step 7: Success! Sign in and Start dialing!

TitleInstall Groove OmniDialer
URL NameInstall-Groove-OmniDialer

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