Troubleshooting steps for Clari on Android Mobile 1. Uninstall Clari/Reinstall it a. Swipe up on your phone and search for Clari b. When you find it, do a long press on it and select uninstall and OK c. Once it's uninstalled, open the Play Store d. Search for Clari and install (ensure you do not select any ads listed above it). e. Once it's installed, open Clari. f. It should prompt for your email address. Enter that and tap next. I. It should now show a Single Sign On page or prompt for you password. 2. If the above does not work, try these steps: a. Swipe down on your phone and tap the gear icon b. Find apps and select it c. Find Clari and select it d. Select Force Stop e. Tap on storage and clear both data and cache. f. Try logging into the Clari app again. 3. If you are still having problems with Clari on Android Mobile, contact your DSC to open a support case.