Salesloft Mobile keeps you connected to your buyers and teammates while you’re on the go. When someone calls your assigned Salesloft number, the app routes the call directly to your mobile device—so you never miss a conversation, even away from your desk.

In this article, you’ll learn how to receive calls via the mobile app and what to expect when a call comes in. This article includes:

• Before You Receive Calls from Salesloft Mobile
• Receive Calls from Salesloft Mobile Instructions
• Additional Information: Receive Calls from Salesloft Mobile
• Next Steps

Before You Receive Calls from Salesloft Mobile

By default, returned or inbound calls are directed to the forwarding number you assign in your Dialer settings. If that forwarding number is set as your mobile number, any inbound calls will go to your mobile device.

If you have enabled Inbound Calling in your Chrome browser, the call will appear on your computer and your forwarding number simultaneously. You may answer on whichever device is most convenient for you.

Please be sure to abide by your area's local driving laws. Do not log notes while driving.

To receive calls via the Salesloft Mobile app, make sure the following are in place:

• You have downloaded and logged into the Salesloft Mobile app.
• Your Salesloft account includes a dedicated Salesloft Dialer phone number assigned by your admin.
• Push notifications and call permissions are enabled in your mobile device settings for the Salesloft app.
• You are connected to a stable internet or cellular data connection.
• Inbound Calling must be configured to Send to Forwarding Number. Calls will not come through the Salesloft app if it is set to Send to Voicemail.

Receive Calls from Salesloft Mobile Instructions

To receive calls from the Salesloft Mobile app, follow these steps:

1. When someone dials your assigned Salesloft number, your mobile phone will ring through the Salesloft app.
2. You’ll see the incoming call screen showing the contact’s name (if matched) and number.
3. Hit Accept to answer the call or Decline to send it to voicemail.
4. After the call, you can:
   • View the call details in your Salesloft activity feed
   • Log notes or tags if needed
   • Review the call recording (if enabled by your admin)