Dialpad Activity Signals in Clari
Dialpad allows sales and account management teams to communicate with prospects and customers via talk, chat, and online meetings on one unified platform. Native AI-driven Voice Intelligence (Vi) provides real-time insights and post-call coaching to help reps ramp more quickly and ensure that they always have the right information exactly when they need it. If you’d like to learn more about Dialpad, check out their website.
To bring Dialpad activity signals into Clari, we leverage Dialpad’s existing integration with Salesforce. We also have a blog post and a video if you’d like to learn more about just how excited we are to partner with Dialpad!
As Dialpad collects data from sales calls, Clari can display the data in the Insights Panel in real-time. With Clari and Dialpad, you can see all calls in the broader context of the buyer’s journey, which helps reps close more deals and better learn from the ones they don’t. With all sales and customer engagement activity data, including signals from Dialpad, living in Clari, your team will have the data they need to win more.

You’ll find more information on Dialpad’s integration with Salesforce here.
Dialpad Integration Setup
Once Dialpad is installed in your Salesforce environment, reach out to your Clari CSM with a screenshot of one of your Dialpad tasks from Salesforce to enable the integration.