How can we help you?
Knowledge Base Topics
- Groove AI Feature Opt-In Toggle
- Groove Flows Custom Tagging
- Groove Best Practices for Revenue and Sales Ops
- Groove Meeting Scheduler Videos
- Groove and GDPR Compliance
- Give Managers Insights with Analytics - Groove Flow Roles
- Configuring Shared Unresolved Items
- Groove Meeting Scheduler
- Understanding Email Bounces and Avoiding Spam Filters
- Groove Profile Settings
- Getting the most out of your Groove Data in Salesforce
- Configuring Groove Views for Omnibar
- Creating Email Templates
- Automatically Assigning and Unassigning Groove Licenses using Process Builder
- Groove and Apex Unit Tests
- How Do I Set up Email Open Tracking in Isolated Mode?
- Adding the Groove Homepage Component (SFDC Classic)
- Suggested Records - Decide which Opp to log to in Outlook
- Groove Productivity Suite Videos
- Managing Your Team as a Team Lead in Groove
- Customizing Groove for Your Different Teams
- Controlling which Groove data is pushed to Salesforce
- Groove Custom Flow Merge Fields
- Tracking Emails for Opens, Clicks and Replies
- Groove: Best Practices for Sales Development Representatives
- Groove Email Sync
- Groove for Mobile
- Booking Meetings via Groove Scheduler - Microsoft 365 Users
- Pause All Groove Actions When You Go On Vacation
- Capture Bounce Codes & Bounce Reasons in Salesforce
- Shared Activities
- Switching which Salesforce Account Groove is Connected to
- Groove: Using/Accessing a Flow That Was Shared With You
- Adding People to Groove Flows From Gmail and Salesforce
- Groove A/B Testing
- How to customize your Groove Flow settings
- Enhanced ROI Reporting in Groove
- Groove Best Practices for Customer Success and Account Managers
- Can I Automatically Log Emails to Salesforce?
- Constant Bridge Dial
- Groove Account Status Detection
- Groove Roles & Permissions
- Groove Template FAQs
- Voicemail
- Pause People in a Groove Flow
- Groove+ Mobile Application
- Inserting Templates in Your Outlook Emails
- Groove Activity Log
- Lead Matching with Salesforce and Groove
- Groove OmniDialer Everywhere
- Groove Auto-Logging to Custom Objects
- Configuring Email Attachments
- Additional Information About Google Calendar Sync in Groove
- Groove Accounts Page
- Groove Highspot Integration
- Groove Conversations
- Understand Phone Reputation and Avoid Numbers Displaying as Spam
- Uninstalling Groove
- Google Calendar Options in Groove
- Keep Your Content Organized in Groove Using Labels
- Supported Environments for the Groove Outlook Add-In
- Merge Fields in Groove Scheduler
- Global Automated Actions
- Additional Fields for Email and Calendar Logging
- Ensuring Users Have Access to Call Type in Salesforce
- Email open tracking configuration for Admins
- Groove Admin FAQs
- Controlling Where Emails Are Logged
- Manage Groove Licenses Directly in Salesforce
- Omnibar for Outlook
- Groove Logging to Custom Objects
- Groove Supported Languages
- Groove Seismic Integration
- Groove Chrome Extension Permissions
- Creating a Custom Hyperlink Button in Omnibar
- Salesforce Hierarchy in Groove
- How Do I Configure Unresolved Items in Groove?
- Groove Scheduler Microsoft Teams Integration
- Scheduler Google Meet Integration
- Installing the Groove Managed Package
- Tracking Emails from Gmail
- Booking Meetings with Groove Scheduler in Gmail
- Logging Emails from Gmail
- Groove Inbox-View Engagement
- Logging Calendar events from Outlook to Salesforce
- Getting Started with Groove
- Can I Automatically Log Calendar Events to Salesforce?
- Search and Select - Log activities to custom objects
- Dialer Best Practices for Users
- Executing Your First Groove Flow
- Flow Expiration Settings
- Navigating Contact and Leads in the Groove Mobile App
- Add People to Flows in the Groove Mobile App
- Execute Actions in the Groove Mobile App
- Groove Mobile v2 2024
- Groove Flow Collections
- Groove Flow Approval Process
- Configuring an Email Alias for Your Groove Flows
- Groove Analytics Page
- Configuring Email and Calendar Sync in Groove
- Groove Direct Import
- Ensure Groove Extension is Enabled in Chrome
- Adding People to Flows From Groove
- Adding Contacts and Leads From a CSV File
- Groove Dialer Setup - Local Dial
- Sharing Groove Templates With Your Team
- Groove Master Flows
- Personal Email Blocklist in Groove
- How To Manage Daily Tasks with Actions
- Set Up and Customize Your Groove Scheduler
- Share Groove Flows With Teammates
- Local Dial Presence
- What merge fields are supported in templates?
- Getting Started with Groove Flows
- Recommended Tricks and Tips for your Outlook Inbox
- Add People to Groove Flows from Salesforce Reports
- Groove Flow FAQs
- Call Transfer with Groove OmniDialer
- Assign Groove Flow Recipients
- Automatically Assigning and Unassigning Groove Licenses Using Flows
- Removing Flow Participants for Unlicensed Users
- How to Tell If Someone Is in a Groove Flow in Salesforce
- Groove Flow Safety Setting
- How do I uninstall the Groove extension?
- Groove Flow steps and tasks prioritization
- Groove Flow Step Types
- Scheduler Zoom Integration in Groove
- Manage OmniDialer Phone Numbers
- CC or BCC People in Flow Emails
- Configuring Omnibar Quick Create Buttons
- Groove Templates
- Groove Outcomes
- Groove OmniDialer Settings
- Groove User Management (Users Page)
- Microsoft 365 <> Groove FAQs
- Groove Omnibar Overview
- Groove LinkedIn Integration
- Install and Set Up Groove for G-Suite
- Using a Salesforce Service Account in Groove
- Testing Groove in Your Sandbox
- Automated Actions in Groove Flows
- Dialer In Actions
- Groove Email Throttling
- Groove Account Configuration (ABS)
- Call Coaching in Groove
- Groove Spaces: Custom Account and Opportunity Lists
- Install Groove OmniDialer
- Groove People Page
- Groove Analytics - For Managers
- Voicemail Drop
- Creating Your First Flow
- Groove Dialer Network Requirements
- Install and Set Up Groove for Outlook
- Groove IPs to Add to Your Org’s Salesforce Allowlist
- Email Compliance and Groove Flows
- Deploying Groove at Scale
- Groove Call Recording
- Groove Manage on Behalf Of
- Groove Flow Import Rules - Activation and Block
- Groove: Configuring your custom domain
- Record Calls with Groove OmniDialer
- Groove Call Settings
- Connect with Clients via SMS
- Groove My Org
- Global Action Pausing
- Logging your Outlook Emails to Salesforce
- Omnibar for G-Suite
- Logging Calls with Groove OmniDialer
- Groove Teams
- People Tab: Managing the People in Your Flow
- Changing the Email on your Groove Account
- Groove Flow History Tab
- Removing People From Groove Flows
- Groove Flows Transfer
- Automatically Import People to Your Flows
- Email Sync
- Time Tracker for Sales
- Smart Summaries in Omnibar
- Groove ZoomInfo Integration
- Sample Emails from Flow Preview
- Smart Prospecting Emails
- Groove Domain Blocklist
- Groove Flow Owner Transfer
- What to Expect During Your Groove Migration
- Groove Email Open Tracking
- Groove Omnibar in the People Tab
- Groove Flow Skip Reasons
- Groove: Schedule Emails with Timezone Configuration
- Groove Flows Workstep Page Icons
- Update the Groove Chrome Extension
- Groove One Flow Restriction
- Groove Merge Field Preview
- CSV Import Auto Assign Groove Flow Owner by Lookup Column
- Groove Bulk Manage Permissions
- Groove: Change Owner and People Management
- Send with Groove in Outlook
- Nooks and Groove Integration: Groove Calls in Nooks
- How To Reset OmniDialer Format Size
- Groove Dynamic Merge Fields
- Send Now, Reschedule, or Cancel Send for Outboxed Actions
- Re Auto-Import Finished People into Groove Flows
- How To Generate HAR Files for Groove Support
- How To Provide an EML File from a Google Email
- How To Provide a MessageID from a Microsoft Email
- Groove Actions Table with Saved Views
- Groove Bulk Send Requirements
- Custom Salesforce Columns in the Action Table
- Groove Dialer Call and SMS Errors
- Smart Dialer Compliance
- Update Salesforce fields using "This and following events" in Google Calendar
- Make Bulk Updates in Groove Actions
- Personalization in Groove Flows
- Email Reminders Overview
- Groove Automated Actions: Transfer to New User by Lookup Field
- Groove Automated Actions: Create Trigger from Step Completion
- Clari Groove Analytics
- Inserting Templates in Gmail
- Flow Permissions in Manage My Org