Configuring an Email Alias for Your Groove Flows

Sending "From" a different email address than your own

Dec 16, 2024
Knowledge

Created Date

10/17/2024, 9:37 PM

Last Published Date

12/16/2024, 5:17 PM

Article

Configuring an Email Alias for Your Groove Flows

If you'd like to send your Groove Flow emails from a separate email address than the one your Groove account is connected to, you can set up an alias. This is helpful for if you'd like the emails to appear as if they're coming from a group or team email address, if you'd like to send emails on behalf of someone else, or if you simply have multiple email addresses you'd like to use.

You have the options of setting up a global alias (which applies to all flows) or a per-flow alias (which applies only to the flow you set it for). Whenever you are using an alias, Groove also pulls in the signature for that email alias and attaches that to the bottom of your email.

Below is how you would set that up!

Note: The alias features currently apply only to G-Suite customers

Configuring a Global Flow Alias

If you set up a global flow alias, this is the email address that will be used to send all of your Flow emails, by default. In the sections below you will learn how to set up an alias per flow, which overrides your global flow alias.

Gmail Setup

Go to your Gmail settings, and navigate to the Accounts section
Click 'Add another email address' and connect the additional account to this Gmail account
Save your Gmail settings

Groove Setup

Go to your Groove Account Settings
Include the email alias which matches the additional email address in your Gmail settings: Click the edit icon, type your alias, and click the check to save:

When you set up an alias, all of your Groove Flow emails are sent "From" the alias, and all replies will also go to the alias inbox. To switch back to your original email address, simply remove the alias from your Groove account settings, and click the checkbox to save.

Configuring an Alias per Flow

If you'd like to use a different email address per flow, you can set that up in the following way:

Open any Flow, and go to Flow Settings.
Click Email Alias. You will see a popup which allows you to choose between the aliases that you have set up in your Google account settings. By default, the selected alias will either be the email address set up with your Groove account, or your Global Alias if you have one set up.
Choose an email alias, and Save.

Title

Configuring an Email Alias for Your Groove Flows

URL Name

Configuring-an-Email-Alias-for-Your-Flows