Sync Outreach and Copilot
An Admin can sync Clari Copilot and Outreach.
Integrating Outreach with Copilot automatically brings in call recordings to be transcribed, analyzed, and made available for coaching.
Note: You must have recording enabled in Outreach to get your call data into Copilot.
Copilot will automatically download Outreach recordings from the past 30 days and start analyzing them. On the Team Calls page in Copilot, you can filter recordings by call disposition (synced from Outreach). Copilot checks for new recordings in Outreach every 30 minutes.